1. Introduction

CloudFFL ("we," "our," or "us") operates the CloudFFL API service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services, website, and shopping cart integrations.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect:

Name and email address
Company or business name
Billing information and payment details
API keys and authentication credentials

Usage Data

We automatically collect certain information when you use our services:

API request logs (endpoints accessed, timestamps, response codes)
IP addresses and geolocation data
Browser type and device information
Pages visited and features used

FFL Data

Our API provides access to Federal Firearms License (FFL) dealer information sourced from public ATF records. This data is publicly available and does not include personal customer information.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our API services
Process transactions and send related information
Send technical notices, updates, and support messages
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues or abuse
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With third-party vendors who assist in operating our services (payment processors, hosting providers, analytics services)
Legal Requirements: When required by law or to respond to legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Secure API key management
Regular security assessments
Access controls and authentication requirements

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and receive a copy of your data
Correct inaccurate information
Request deletion of your data
Object to or restrict processing
Data portability

To exercise these rights, please contact us at the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect usage information and improve our services. You can control cookies through your browser settings, though disabling cookies may affect functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@cloudffl.com
Website: https://cloudffl.com/contact