Frequently Asked Questions
Find answers to common questions about CloudFFL, finding FFLs, firearms transfers, and more.
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For Firearm Owners
- What is CloudFFL?
- CloudFFL is a technology platform that helps firearm enthusiasts find Federal Firearms Licensees (FFLs) near them, simplifies the transfer process, and provides tools to both consumers and businesses in the firearms industry.
- How do I find an FFL near me?
- Simply use our search tool on the homepage. Enter your location or allow location access, and we'll show you licensed dealers in your area.
- Is CloudFFL free to use for consumers?
- Yes! Our FFL finder tool is completely free for individual firearm owners. We offer premium services with additional features for frequent buyers and businesses.
- How accurate is your FFL database?
- Our database is regularly updated with information from the ATF's official FFL registry and enhanced with data from our network of verified dealers. We strive to maintain the most accurate and comprehensive FFL database available.
- How do I contact an FFL?
- Each FFL listing includes contact information. You can call or email the FFL directly using their provided contact details.
For Federal Firearms Licensees (FFLs)
- How do I add or claim my FFL on CloudFFL?
- Visit our FFL Portal and select "Claim Your Business." You'll need to provide a copy of your signed FFL license to complete our verification process to manage your listing.
- Is there a cost to maintain my FFL listing?
- Basic listings are free. We offer premium tiers that unlock additional features like appointment scheduling (Coming Soon) and enhanced visibility in search results.
- How can CloudFFL help me grow my business?
- Our platform connects you with consumers actively looking for FFL services. Premium listings include marketing tools, customer analytics, and integration with your existing systems to help streamline operations and grow your customer base.
- How do I update my business hours or services offered?
- Once you've claimed your listing, you can update your business information anytime through your FFL dashboard. Changes typically appear on the platform within minutes.
For Businesses & Developers
- What is the CloudFFL API?
- Our API provides developers and businesses with programmatic access to our FFL database and tools. It enables integration of FFL search features into your website, app, or e-commerce platform.
- How do I get access to the CloudFFL API?
- Visit our Business Solutions page and complete the API access request form. Our team will reach out with details about our available plans and implementation support.
- What functionality does the API include?
- Our API offers FFL search by location, FFL verification, transfer scheduling, and more. We provide comprehensive documentation and support for integration.
- Do you offer bulk data licensing?
- Yes, we offer enterprise solutions for companies needing wholesale access to our FFL database. These plans include regular data updates, enhanced detail fields, and dedicated support.
- Is the API appropriate for small businesses?
- Absolutely! We offer scalable plans designed for businesses of all sizes, from small custom gunsmiths to major firearms retailers. Our starter plans provide essential functionality at an accessible price point.
Technical & Account Questions
- How do I create an account on CloudFFL?
- Click the "Sign Up" button in the top-right corner of our website. You can create an account using your email address or sign in with Google or Facebook for convenience.
- Is my personal information secure?
- Absolutely. We use industry-standard encryption and security protocols to protect your data. We never share your personal information with third parties without your explicit consent. Please view our Privacy Policy for complete details.
- How do I reset my password?
- Click "Sign In" and then select "Forgot Password." Enter the email address associated with your account, and we'll send you instructions to reset your password.
- What browsers are supported?
- CloudFFL works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend keeping your browser updated to the latest version.
- Do you have a mobile app?
- Our platform is fully responsive and works on mobile browsers. We're also developing dedicated iOS and Android apps - join our newsletter to be notified when they launch!
Legal & Compliance
- Does using CloudFFL ensure compliance with firearm laws?
- While our tools are designed to facilitate compliance, it remains the responsibility of all parties to understand and follow federal, state, and local firearms laws. Our platform provides guidance, but users should always verify legal requirements.
- Is CloudFFL affiliated with the ATF?
- No, CloudFFL is not affiliated with or endorsed by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). We are an independent technology platform that works alongside regulatory requirements.
- How do you verify FFLs on your platform?
- We use a multi-step verification process that includes checking against the official ATF FFL database, contacting businesses directly, and in many cases, working with FFLs to complete an enhanced verification process for premium listings.
- Does CloudFFL sell firearms or ammunition?
- No, CloudFFL does not sell firearms or ammunition directly. We connect consumers with licensed dealers who handle all aspects of firearm transactions in compliance with applicable laws.
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